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Frequently Asked Questions (FAQ)
Cubicl is a simple program to use. User guide is enough to learn Cubicl. Also, our team will send presentations and videos about using Cubicl when you start a trial. Also, you can write us via [email protected].
No. You don't add your credit card information to start a trial. You will not be charged any fees until you start subscription.
No, you can continue using the application from where you left off. All changes you make will be saved. If you want to use it on a new account, you need to create an account again.
Yes. According to General Data Protection Regulation (GDPR), we are protecting your personal data. Your data in the system is stored on our highly secure servers. Since our database is backed up daily, your information is not lost. You can also back-up if you wish.
It will be checked whether your Cubicl password is strong enough during registration, password renewal and password update processes. By using passwords that meet the strong password requirements, you make your account even more secure. You can also enable 2-Factor Authentication (2FA) from Account Settings.
No. Cubicl is cloud-based application. You just need to create an account on our website.
Yes. You can access Cubicl from anywhere with Android and iPhone applications. You can download our mobile apps from app stores.
We collect your requests in a pool and give them priority. As a feature's priority increases, we begin to work on it. We regularly update our web and mobile applications and announce newly added features to you. If you submit your requests, we will update our development list.
If you do not want to continue using Cubicl after your free trial ends, you do not need to take any action or delete your account. Your account will not be active unless you start a subscription from the Subscription and Payments tab on Organization page. If you still want to delete your account, you can contact us via [email protected].
We recommend that check the features in plans and choose which answers your needs.
For all kinds of problems, you can send an e-mail to firstname.lastname@example.org. Also, you can reach us from the Help menu in Cubicl.
We charge monthly per user. Your usage amount depends on the number of users. In this way, you only pay for the amount you use. In addition, you can benefit from a 10% discount on pre-paid purchases of 6 months, a 20% discount on 1-year pre-paid purchases, and a 30% discount on 2-year pre-paid purchases.
Payments can be done via bank/ credit card.