Cubicl
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Frequently Asked Questions (FAQ)

How I learn Cubicl?

Cubicl is a simple program to use. User guide is enough to learn Cubicl. Also, our team will send presentations and videos about using Cubicl when you start a trial. Also, you can write us via [email protected]

Do I have to add a credit card when starting a trial?

No. You don't add your credit card information to start a trial. You will not be charged any fees until you start subscription.

Are the changes I made in my trial account deleted when my paid account started?

No, you can continue using the application from where you left off. All changes you make will be saved. If you want to use it on a new account, you need to create an account again.

Is my personal data and information safe?

Yes. According to General Data Protection Regulation (GDPR), we are protecting your personal data. Your data in the system is stored on our highly secure servers. Since our database is backed up daily, your information is not lost. You can also back-up if you wish.

Do I need to install the Cubicl to my computer?

No. Cubicl is cloud-based application. You just need to create an account on our website.

Do you have a mobile app?

Yes. You can access Cubicl from anywhere with Android and iPhone applications. You can download our mobile apps from app stores.

Can you add our feature/ development requests to the application?

We collect your requests in a pool and give them priority. As a feature's priority increases, we begin to work on it. We regularly update our web and mobile applications and announce newly added features to you. If you submit your requests, we will update our development list.

How can I delete my account?

If you do not want to continue using Cubicl after your free trial ends, you do not need to take any action or delete your account. Your account will not be active unless you start a subscription from the Subscription and Payments tab on Organization page. If you still want to delete your account, you can contact us via [email protected]

There are 3 plans. Which plan should I choose?

We recommend that check the features in plans and choose which answers your needs.

How can I get support if I face a problem?

For all kinds of problems, you can send an e-mail to [email protected] Also, you can reach us from the Help menu in Cubicl.

How you charge?

We charge monthly per user. Your usage amount depends on the number of users. In this way, you only pay for the amount you use. In addition, you can benefit from a 10% discount on pre-paid purchases of 6 months, a 20% discount on 1-year pre-paid purchases, and a 30% discount on 2-year pre-paid purchases.
Payments can be done via bank/ credit card.
Last modified 2mo ago
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